Hygriene wanted to digitize and streamline their entire sales process. They needed a solution that would serve two distinct audiences:

• End customers looking for easy online ordering of cleaning products.

• Resellers requiring bulk purchasing options, special pricing, and account management features.

Previously, orders were handled manually, causing delays and limiting their growth potential.

Infomedia’s Solution:

• We developed a fully integrated e-commerce and reseller platform, providing a seamless experience for both B2C and B2B clients in one central system.
  
  

  Key Features Delivered:

  • Online Store (B2C):

    • Modern, user-friendly e-commerce store for individual customers.

    • Secure checkout process with multiple payment options.

    • Real-time inventory management.

  • Reseller Platform (B2B):

    • Bulk ordering capabilities.

    • Reseller account creation and management.

    • Custom pricing tiers for wholesale buyers.

    • Order tracking and order history management.

  • Unified User Experience:
    Both the online store and reseller portal were built into one website, ensuring customers and resellers can seamlessly navigate their respective buying journeys without confusion.

  • Automation & Efficiency:
    Reduced manual order handling by integrating automated invoicing, stock management, and payment confirmations.

Results:

• Simplified Sales Process: Resellers and customers can now place orders directly online, reducing back-and-forth communication.
• Increased Sales Capacity: Hygriene can now manage a higher volume of transactions without added operational strain.
• Stronger Digital Presence: The brand now operates a robust digital storefront, positioning itself for long-term growth in both B2C and B2B markets.
• Operational Efficiency: Reduced manual paperwork, faster order processing, and better stock management.