On October 24, 2024, INFOMedia’s Managing Director, Senzeni Dladla, attended a dynamic workshop at the Melrose Arch Marriott Hotel in Johannesburg by 54 Collective, focused on mastering the value chain in business. The event, themed “Understanding the Value Chain and Taking Control,” brought together industry leaders to explore strategies for strengthening each link of their companies’ value chains—from operations and marketing to customer service.
The workshop underscored how each step of a business’s value chain impacts the next, influencing overall quality, client satisfaction, and brand strength. A major takeaway for INFOMedia was recognizing how small, targeted improvements in our process can create significant benefits in our services, resulting in a smoother and more effective delivery to our clients.
With the opportunity to network with like-minded professionals, Mr. Dladla left the workshop equipped with new insights and strategies to make INFOMedia’s operations even more value-driven. This workshop is part of our ongoing commitment to growth, quality, and maintaining our promise to deliver results that matter.
